Reference

Terms & Conditions For Your km77 Account

km77 Terms & Conditions set the rules for opening an account, using the lobby and requesting wallet transactions in Indonesia.

Account rulesWallet checksPhone verificationLocal-law access
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km77 Terms & Conditions For Your km77 Account
HELP WITH TERMS

Get Policy Help Beside Your Account Path

A clear contact path matters when a clause affects your account or wallet status. We can help you locate the relevant Terms & Conditions section, explain which account step is pending and identify the details needed for a payment receipt check. Please contact us from the account route connected with your km77 profile so we can match the request to your phone verification status. Keep your transaction reference ready, and do not send a password or wallet PIN.

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Account access

If you cannot complete phone verification, contact support through the account help route and describe the exact step shown on screen. We can point you to the relevant Terms & Conditions clause without asking for your password or wallet PIN.

Wallet status

For DANA, OVO, GoPay or QRIS questions, include the wallet name, transaction reference and visible status. Our support path helps separate a pending receipt check from an account rule that may affect the requested transaction.

Policy contact

When you want to question a clause, ask for a policy contact through your account route. We will identify the applicable Terms & Conditions wording and tell you what account detail or document is needed for a follow-up.

ACCOUNT SAFEGUARDS

What We Handle Under These Conditions

These Terms & Conditions also describe how we handle account details during ordinary use and policy checks.

Account details

We use your account details to connect login activity with phone verification and to keep the correct Terms & Conditions version attached to your access. Check your profile details before requesting a wallet transaction or policy change.

Cookies

Cookies can keep your session settings and account path consistent between pages. Your browser controls cookie removal and blocking, although changing those settings may require you to sign in again before reaching the lobby.

Login security

Keep your password private, use your own device where possible and sign out after shared-device use. If login activity looks unfamiliar, pause wallet actions and contact us through the account support route for a security check.

Wallet records

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account receipt may be checked against your account reference. This helps us investigate a mismatch without treating a pending receipt as a completed transaction.

Retention requests

We keep account and transaction records for the period needed to operate the account, handle disputes and meet applicable legal duties. You can ask what record is held, why it is needed or whether a correction request applies.

Policy changes

If these Terms & Conditions change, we will present the revised wording through the relevant account or policy page. Read the new version before continuing, especially when the change concerns access, verification, wallet status or local-law eligibility.

Terms & Conditions Questions For Indonesia

The questions below focus on the parts of our Terms & Conditions that most often affect account opening, wallet checks and continued access. We keep the answers practical so you know which step to take before entering the lobby from a phone, tablet or desktop. Where eligibility or access is discussed, it depends on local law. Read the full policy wording whenever a question involves your personal details, payment record or account status.

They cover account opening, phone verification, login security, lobby use, wallet transactions, policy changes, data handling and contact requests. The same Terms & Conditions explain when a payment receipt or account detail may need checking before DANA, QRIS or another available route can proceed.

Yes. Access depends on local law and your location, so you must check whether using the service is permitted before opening or continuing an account. We may pause access when eligibility is unclear and direct you to the relevant policy contact.

Phone verification connects your account to a reachable contact and helps protect login and wallet actions. If the step does not complete, use the account support route with the displayed message. Do not send your password, wallet PIN or full security code.

They can explain when a wallet transaction requires an account check, matching receipt or completed verification. DANA and QRIS statuses should be read in your account, while OVO, GoPay, bank transfer and virtual account routes may show different confirmation steps.

Send a data correction or change request through the contact route connected with your account. Tell us which detail is incorrect and why the change is needed. We may ask for a verification step before updating the record or explaining its retention.

Contact us through your account support path and identify the exact Terms & Conditions section you question. We can explain the wording, confirm which version applies and record your request. Continuing access remains subject to local law and the applicable account conditions.

Yes, the account conditions apply when you sign in from a phone, tablet or desktop. Browser cookies may affect session continuity, and a new device can prompt another login or security check before you reach the lobby or wallet page.

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