Reference

km77 Privacy Policy for Indonesian Accounts

Your km77 Privacy Policy page explains what account details we collect, why we use them, and how you can ask for changes before entering the lobby.

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CONTACT THE POLICY TEAM

Get Help With A Privacy Request

A clear contact path helps when your Privacy Policy question concerns an account record, wallet receipt or cookie choice. Start from the support route attached to your account and describe the request in plain English, including the phone number or transaction reference you want us to check. We use those details to locate the right record without asking you to send a password. If your account access is unavailable, use the policy contact route shown on this page where local law permits.

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Account data request

Ask us to confirm the account details held for your profile, explain their purpose, or correct a phone verification detail. Include the account contact you use for km77 so we can match the request without requesting your password or wallet PIN.

Wallet record check

For a DANA, OVO, GoPay or QRIS receipt, send the transaction reference and approximate time through the account support path. We can use that reference to identify the related cashier record while keeping your wallet PIN and login secret out of the request.

Cookie request

If you want to ask about cookies or change a browser choice, tell us which device and browser you used. We can explain the relevant setting and how it affects account access, saved preferences and the path from login to the lobby.

DATA HANDLING DETAILS

What Our Privacy Controls Cover

Privacy is handled through practical account steps rather than broad promises. We limit access to account records by role, separate wallet references from secret credentials and use security checks when a request…

Account collection

We collect the details needed to create and maintain your account, including contact and phone verification data. The Privacy Policy explains why each category is used, so you can decide what to submit before you enter the casino or sportsbook lobby.

Cashier records

A wallet reference, QRIS receipt or bank transfer record helps us match a cashier action to your account. We use these operational details for status checks and support, while your wallet PIN remains with DANA, OVO, GoPay or your bank.

Cookie controls

Cookies can keep a selected language, session state or account preference available on the same browser. Our Privacy Policy explains their role and the available browser choices, including what may happen when you clear cookies before returning to km77.

Security checks

Phone verification supports the account access step, and unusual requests may require an additional check before profile data is changed. Never send a password, wallet PIN or one-time code in a privacy request or support message.

Retention periods

We keep account and transaction records only for the purposes and periods described in the Privacy Policy. A request about an old DANA, QRIS, BCA or Mandiri reference may need extra detail so we can locate the correct record.

Change requests

You can ask us to correct inaccurate account details or ask how a deletion request affects records we must retain. State the exact item you want changed, such as a phone detail or contact address, and use the policy contact route.

Answers Before You Open An Account

These Privacy Policy answers focus on the searches we hear before an Indonesian account is opened. They cover account creation, payment references, cookies, security and requests for access or correction. If your question involves a specific DANA, OVO, GoPay or QRIS record, include its reference through the contact route rather than sharing a wallet PIN.

The km77 Privacy Policy covers account details, phone verification, cookies, wallet and bank transaction references, security checks, retention and privacy requests. It explains how we use those records for account access and support, and it states the conditions that apply where local law permits.

Phone verification helps connect the correct person to an account access request and reduces mistaken profile changes. We use the detail for the purposes stated in the Privacy Policy. Send no password or one-time code when asking us to check or correct it.

Yes. The Privacy Policy covers payment references created when you use DANA or QRIS, as well as related OVO, GoPay, bank transfer and virtual account records. These references help us check a cashier status, but they do not include your wallet PIN.

Use the privacy contact route shown on the page and identify the account contact connected to your km77 profile. State that you want an account data request. We may ask for a verification step before sharing details, so the request reaches the correct account holder.

You can ask us to correct an inaccurate phone, contact or profile detail through the policy contact route. Name the exact field and explain the correction. We may verify your account first, then tell you whether the change affects access, wallet matching or retained records.

Cookies can remember session settings and selected preferences on your browser. The Privacy Policy explains which cookie purposes apply and how browser controls work. Clearing them may remove saved choices or require another login, while access still depends on local law and account checks.

Retention depends on the purpose and period stated in the current Privacy Policy. A DANA receipt, QRIS reference or BCA, BRI, Mandiri or BNI transfer detail may remain while needed for account support, security or record-keeping. Ask us about a specific reference for a precise response.

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